Prior Authorization

A Prior Authorization is the process in which information regarding a certain medication is gathered and clinically evaluated to determine if the prescription benefit  plan will cover their portion of the medication cost. Some plans set limits on certain medications due to age, efficacy, cost, and availability.  If a prior authorization is necessary for your medication, please click on the link below to complete the required form.

Need help?  Call Customer Service at 866-921-4047 or Contact Us.

Click here to download the True Rx Prior Authorization Form.

“Working with True Rx has been everything we had hoped for and more.  The transition went smoothly, the day-to-day operations and their customer service is excellent.  I greatly appreciate their suggestions to support the Prescription Plan Design each year and we have and continue to see the savings they promised.  Their various programs have assisted our employees with a better understanding of the medications they and their family members utilize and helps ensure our covered members are aware of less expensive alternatives.  I highly recommend True Rx to any employer looking for a quality pharmacy benefit manager and the privilege of working with outstanding individuals.”

Penny C., Benefits Administrator