Changing the world of health care

I am so grateful to True Rx for sending me a registered dietitian. And proud of myself for doing the work!

I just wanted to call and express my gratitude. You’ve done more than anyone else in the past combined.

The one-on-ones with Chelsea and the personalized care that I receive from her has been amazing.

I had to call twice in the last two days, and it was by far the best customer service experience I’ve had in a long time. The short wait time to talk to someone and the super helpful staff were a really pleasant surprise. Thank you!

You are a fine example of what I love about True Rx. You look into issues, work with the appropriate people, rectify the situation if needed, and most importantly go out of your way on team member service.

You guys are always very receptive and take care of things right away. Thank you so much!

Thank you so much! You guys are so very professional. Every time I call it is such a simple phone call and it is just like WOW. I truly appreciate it how much you have helped me and how easy it is.

I wanted to take the time to compliment Ali and everyone there. You all are always so helpful and on target on how to handle my questions or who to contact.

You’ve stuck with us through the years through a lot of different meds and you handle them all like a champ.

I work with a lot of PBMs and they see members as just an authorization or a medication, they don’t return my phone calls, they aren’t concerned when the member is out of medication. Carlisle has been a bright spot in my member’s experience and also in mine. He is truly one of a kind.