True Rx Insights

Turning Pharmacy into a Strategic Advantage: Three Experience-First Moves for Open Enrollment

If you want Open Enrollment to reflect the full value of your program, the pharmacy conversation can’t come last or be treated like a footnote. It needs to be intentional. It needs to be clear. And above all, it needs to show that real support is in place when it matters most. 

Read More
Related Insights

Natural Gas Distribution Company

300 covered lives on the plan

See the Case Study

Large University

15,000 covered lives on the plan

See the Case Study

Authorized Generics: Brand-Name Medications in Disguise — What Employers Need to Know

Authorized generics might sound like a budget-friendly choice, and in some cases, they are. But the reality is more complex, and savings aren’t always guaranteed.

Read the Blog
Reset Filters

Blogs

Press

Webinars

Forms

This form is used for providers to request an appeal after a coverage determination or prior authorization has been denied. Your medical provider will complete it with appropriate documentation and mail or fax to True Rx Health Strategists. Your doctor's office needs the address and fax number on the form.

View Form

A Prior Authorization is the process in which information regarding a certain medication is gathered and clinically evaluated to determine if the prescription benefit plan will cover their portion of the medication cost. Some plans set limits on certain medications due to age, efficacy, cost, and availability.

If a prior authorization is needed, your doctor's office will need to complete this form. Instructions, including contact information, are included on the form.

View Form

Occasionally, you may be eligible for a refund from True Rx Health Specialists if a medication was not covered initially at the pharmacy. If this is the case, simply download the drug reimbursement claim form and follow the instructions. Mailing instructions are included at the bottom of the page.

View Form

Formularies

In addition to using this list, you are encouraged to ask your doctor to prescribe generic drugs whenever appropriate. This list is not all–inclusive and does not guarantee coverage.

For more information, please contact the True Rx Patient Care Team at 866-921-4047.

View Formulary

In addition to using this list, you are encouraged to ask your doctor to prescribe generic drugs whenever appropriate. This list is not all–inclusive and does not guarantee coverage.

For more information, please contact the True Rx Patient Care Team at 866-921-4047.

View Formulary

Subscribe for more insights.

Required