Say hello to True Rx+

True Rx+ is your personalized digital pharmacy experience designed to help True Rx patients stay informed, save money, and get support when you need it the most.

Delivering the True Experience

In-house Health Strategists provide live, personalized support to guide you through medication decisions, cost concerns, and benefit questions right from the app. Most questions can be resolved in a single interaction.

Features

A Better Pharmacy Experience

Everything you need is all in one place.

  • View insurance cards and plan details

  • See active prescriptions, deductible, and out-of-pocket status

  • Compare medication prices at local pharmacies

  • Track prior authorizations in real time

  • Set refill reminders

  • Chat with a live True Rx Health Strategist

Instructions

How to Download

  • Start by downloading the True Rx+ app in the app store or use the member portal at mem​ber​.myplantruerx​.com

  • Register an account with member ID, group number, date of birth, email address, mobile number and password

  • Confirm personal information

  • Tap Create Account’ to finish

Frequently Asked Questions

A: True Rx+ is compatible with all iOS apple devices version 15+ and Android devices version 7.0+.

A: No, you will need to create a new account to use True Rx+.

A: You may be experiencing login issues if you have not registered your account before attempting to login. Please ensure you have registered your account.

A: If your account is registered, but you are having trouble logging in, please confirm your login credentials. If those are correct, please use the ‘Forgot Password’ link on the True Rx+ login page to reset your password.

A: The current app and portal will be retired in 2026, so we recommend you start using True Rx+ as soon as possible to ensure uninterrupted access to your health information.

A: You can contact a Health Strategist on our Patient Care team at 866-921-4047.