Say hello to True Rx+
True Rx+ is your personalized digital pharmacy experience designed to help True Rx patients stay informed, save money, and get support when you need it the most.
True Rx+ is your personalized digital pharmacy experience designed to help True Rx patients stay informed, save money, and get support when you need it the most.
In-house Health Strategists provide live, personalized support to guide you through medication decisions, cost concerns, and benefit questions right from the app. Most questions can be resolved in a single interaction.
Everything you need is all in one place.
View insurance cards and plan details
See active prescriptions, deductible, and out-of-pocket status
Compare medication prices at local pharmacies
Track prior authorizations in real time
Set refill reminders
Chat with a live True Rx Health Strategist
Start by downloading the True Rx+ app in the app store or use the member portal.
Register an account with member ID, group number, date of birth, email address, mobile number and password
Confirm personal information
Tap ‘Create Account’ to finish
A: True Rx+ is compatible with all iOS apple devices version 15+ and Android devices version 7.0+.
A: No, you will need to create a new account to use True Rx+.
A: You may be experiencing login issues if you have not registered your account before attempting to login. Please ensure you have registered your account.
A: If your account is registered, but you are having trouble logging in, please confirm your login credentials. If those are correct, please use the ‘Forgot Password’ link on the True Rx+ login page to reset your password.
A: The current app and portal will be retired in 2026, so we recommend you start using True Rx+ as soon as possible to ensure uninterrupted access to your health information.
A: You can contact a Health Strategist on our Patient Care team at 866-921-4047.